Return/Return

Returns Portal

PLEASE READ THE FOLLOWING INSTRUCTIONS ON HOW TO RETURN YOUR ITEM(S) TO US.

THE ITEM WAS PURCHASED FROM OUR ONLINE SHOP
THE ITEM IS IN ITS ORIGINAL CONDITION WITH ALL TAGS AND PACKAGING
THE ITEM HAS NOT BEEN WORN, OPENED, OR ALTERED IN ANY WAY
THE RETURN IS MADE WITHIN 14 DAYS OF DELIVERY

PACK AND SHIP THE ITEM

Please securely pack the item in its original packaging with all attached tags and labels. Please note that the customer is responsible for return shipping costs.

Send the package to the following address:

eboss Fulfillment
Roseckstraße 31
72108 Rottenburg am Neckar
Germany

REFUND PROCESS

Once we receive the item and confirm that it meets our eligibility criteria, we will process the refund.

The refund will be issued to the original payment method within 7-9 business days.
Please note that it may take additional time for your bank to process the refund.

If you have any questions or concerns about the return process, please contact us at:
info@deportesskincare.de

WE ARE ALWAYS HERE FOR YOU!