Return/Return

Returns portal

PLEASE READ THE FOLLOWING INSTRUCTIONS ON HOW TO RETURN YOUR ITEM(S) TO US.

THE ITEM WAS PURCHASED IN OUR ONLINE SHOP
THE ITEM IS IN ORIGINAL CONDITION WITH ALL TAGS AND PACKAGING
THE ITEM HAS NOT BEEN WORN, WASHED OR ALTERED IN ANY WAY
THE RETURN MUST BE MADE WITHIN 14 DAYS OF DELIVERY

PACK AND SHIP THE ITEM

Please package the item securely in its original packaging with all tags and labels attached. Please note that the customer is responsible for return shipping costs.

Send the package to the following address:

eboss Fulfillment
Roseckstrasse 31
72108 Rottenburg am Neckar
Germany

REFUND PROCESS

Once we receive the item and confirm that it meets our eligibility criteria, we will process the refund

The refund will be processed within 7-9 business days using the original payment method.
Please note that it may take additional time for your bank to process the refund.

If you have any questions or concerns about the return process, please contact us at:
info@deportesskincare.de

WE ARE ALWAYS THERE FOR YOU!